Holistic BPM Services for Cable
There are many challenges faced by cable service providers, including intense market competition, evolving customer expectations, and the need to deliver innovative services. Infosys BPM addresses these challenges with a set of tailor-made solutions, including customer experience management, service fulfillment and assurance, revenue management, and network planning. With a deep understanding of the cable industry landscape, Infosys BPM enables cable service providers to overcome their challenges by leveraging modern technologies, optimizing operations, enhancing customer satisfaction, and driving business growth.
- Customer surveys
- Helpdesk
- Customer surveys
- Helpdesk
Our experience in providing services to Communication Service Providers globally enables us to provide Local Number Portability
Ensure timely product recovery
Cable disconnect protection
- Revenue assurance (Data cleansing and data integrity)
- Billing exceptions
- Suspense management
- Remittance management
Request for services
Find out more about how we can help your organization navigate its next. Let us know your areas of interest so that we can serve you better
