Our Holistic BPM Services for Wireless Sales to Fulfillment Service Assurance Local Number Portability Return Management Usage to Cash Analytics Order entry for pre-paid and post-paid customer ordersRegulatory verification and compliance validationService assignment and activationMobile content provisioningService setup supportService upgrade, change or cease provisioningCustomer technical supportTrouble ticketing supportTesting and troubleshootingNetwork fault and performance monitoring for voice and non-voice servicesTraffic monitoringAlarm management Our experience in providing services to Wireless Communication Service Providers globally enables us to provide Local Number Portability Ensure timely product recovery Management of billing systems, helping clients with converged billingRevenue reconciliationAnalysis and closure of third party revenue sharing for value-added servicesBilling support deskAnalysis of revenue leakageConnection fraud managementChurn managementLoyalty programs’ analysisCustomer profitability analysisCDR and UDR analyticsSuspense management
Request for services Find out more about how we can help your organization navigate its next. Let us know your areas of interest so that we can serve you better