Financial Services

Service Offerings

Infosys BPM offerings for compliance

Capitalize on global trends in know your client (KYC) and anti-money laundering (AML)

Understanding customer risk is essential as a first line of defense against financial crime. Yet the requirements for compliance are subject to interpretation, the tools vary and the information required to measure and interpret risk comes from diverse sources.

The truth about KYC and AML is that what seems like a single business concept is actually a massive integration challenge that requires many sources and types of customer and transaction information to be contextualized to enable better decision making. The Infosys BPM Financial Services practice can help you realize all this, and more.

Challenges and opportunities

  • Improve quality and accuracy of surveillance: We provide consistency in process, people and technology for performing both ongoing and remediation services, which is a critical requirement for satisfying regulatory audits.
  • Huge backlog of accounts to be remediated from a KYC perspective: Harness our alternative talent pools and accelerate outcomes in a cost-competitive manner with the Infosys Global Delivery Model (GDM).
  • Impact of Foreign Account Tax Compliance Act (FATCA) on US customer accounts: Leverage our industry best practices to rationalize and keep pace with reporting requirements.

Our offerings

Infosys BPM has been servicing financial service institutions in the compliance space since 2008. We have helped our clients by improving their compliance capabilities and making them operationally stronger with our expertise in:

  • KYC remediation
  • Watch list management
  • Alert adjudication
  • Transaction monitoring
  • Case investigations
  • SAR preparation
Infosys BPM offerings for compliance

The Infosys BPM advantage

In addition to advantages of global delivery, a high degree of scalability, and operational excellence in process management, our differentiators as a service provider include:

  • Flexibility in operating models: We can service your needs from your location, from Infosys BPM locations in your geography, or from Infosys BPM locations across the globe.
  • Domain expertise built by the Infosys BPM Compliance Center of Excellence (CCOE): Unlike other areas in transactional or voice BPM, the key requirement in compliance is having the right resources with the requisite experience. We are positioned to deliver this expertise with our CCOE, which helps drive excellence in client engagements. Our CCOE has full-service capabilities in operations – across clients – for KYC remediation, AML transaction monitoring, and watch list management. For KYC services, we leverage our CCOE and strategic partnerships with boutique firms.
  • Multiplying value with technology offerings and alliances:
    • Norkom / Actimize competency centers – For implementations, independent testing, and scenario creation
    • Infosys client on-boarding applications – For ongoing and KYC remediation
    • Strategic Alliance with KYCnet for KYC remediation

« Back to Infosys BPM offerings for financial services

Share the page

  • Tweet
  • Share on Facebook
  • Share on LinkedIn
  • Google+
Back to Top