Business Transformation Services
Communication Service Providers
Identifying savings and more, with unified reporting
Vice President of Operations at a leading technology services company, Andrew Ross, heads its global reporting functions across 30+ countries. However, the company’s unstructured, manually-intensive reporting system not only lacked efficiency, its inadequate consistency in formatting across geographies limited his visibility into key business metrics. This case details how Infosys BPM standardised, unified, and digitised Andrew’s worldwide reporting system, delivering not only a fully integrated dashboard for greatly improved process visibility, but also $320,000 in savings
