The Infosys BPM banking services cater to the highly complex needs for clients across the banking value chain – including retail banking operations, lending/mortgage, and credit cards. We also provide a host of functional services in finance and accounting, human resources, procurement, legal processing, research, and analytics. Our services help companies transform their business processes, improve financial performance, and standardize processes with reduced costs. Some benefits we have delivered to our clients include:
- A leading Australian bank: 95% reduction in reconciliation errors through process re-engineering and automation in the credit cards chargeback process
- A top 10 US bank: USD1.1 million savings as a combination of reduced fraudulent losses and gain share benefits through efficient enterprise fraud management processes
- A leading US bank: 50% reduction in cycle time through process re-engineering in commercial lending assessment
