Retail, CPG and Logistics
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With a rapidly growing business, Staples Brazil was floundering under the weight of daily critical accounts receivables processes. Invoices were not matching payments. With a large amount of working...
capital trapped in fiscal obscurity, the company took steps in early 2011 to get its operation back on track. And Infosys was the ‘best candidate’ to help with this.
In an interview with the Shared Services and Outsourcing Network, Terri Sasso, Vice President of Controller and Business Services at Charming Shoppes, reflects on what made Infosys a good match as an outsourced shared services provider.
Published with permission of Shared Services & Outsourcing Network (SSON)
Infosys helped P&G's Singapore Customer Service Center to transform its order-to-cash operations by automating several operations. This enabled P&G to refocus its expertise on customer service. In an interview with Shared...
Services & Outsourcing Networking (SSON), P&G's Associate Director, Ashit Mehra, explains how the hybrid model equipped P&G to focus on product sales and identify incremental sales opportunities. The partnership between P&G and Infosys won the SSON Asian Excellence Award 2010 in 'Best New Outsource Delivery Services' category
Reproduced with the permission of SSON
Philips selected Infosys in 2007 to acquire and operate its Shared Service Centers (SSCs) in Poland, India and Thailand. Within two years of operations, Infosys implemented process automation projects, a transaction-based pricing model, leveraged best-shore locations...
and reduced employee attrition. Currently, Infosys manages complex Finance and Accounting (F&A) processes and procurement operations for Philips.