Retail, CPG and Logistics

Case Studies

Staples Brazil fixes on the future after freeing working capital

With a rapidly growing business, Staples Brazil was floundering under the weight of daily critical accounts receivables processes. Invoices were not matching payments. With a large amount of working...


Infosys and Charming Shoppes: A Winning Combination

In an interview with the Shared Services and Outsourcing Network, Terri Sasso, Vice President of Controller and Business Services at Charming Shoppes, reflects on what made Infosys a good match as an outsourced shared services provider.

Published with permission of Shared Services & Outsourcing Network (SSON)


Infosys Partners with P&G to Transform Shared Service Center

Infosys helped P&G's Singapore Customer Service Center to transform its order-to-cash operations by automating several operations. This enabled P&G to refocus its expertise on customer service. In an interview with Shared...

Reproduced with the permission of SSON


Infosys Partners with Philips to Transform Shared Service Centers (SSCs)

Philips selected Infosys in 2007 to acquire and operate its Shared Service Centers (SSCs) in Poland, India and Thailand. Within two years of operations, Infosys implemented process automation projects, a transaction-based pricing model, leveraged best-shore locations...


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