Client Insights


  • Edelweiss

    "Edelweiss was looking for a strong partner to help achieve business process reengineering for accounts closing process. We were glad that we selected Infosys as they appointed skilled resources who had excellent knowledge and had positive attitude. The team stretched, understood our complex requirements, discussed possible solutions with various teams and presented an excellent approach. We are sure that with implementation of key recommendations, we will be on our path to achieve our project objectives".

    – Sreeram MV, Senior Vice President, Biztech, Edelweiss Group

  • Rio Tinto

    After spending four days with them, I feel reassured about the capabilities of Infosys Bid and Buy teams. We have ourselves some very competent, determined, dynamic, interested and interesting resources. While the offshore team has skills to learn from Rio Tinto about the P2P process, we also have a lot to learn from the Infosys team about the effort and the will to make things happen.

    – Emmanuel Foreau, Leader – Service Delivery Management, South Europe, Bid and Buy Process, Rio Tinto

    Published with permission of Rio Tinto
  • TP Vision

    In only a few months Infosys Business Transformation Services helped us structure missing elements required to effectively managed our Shared Service Center in Gorzow, Poland. BTS structured approach to SSC Maturity Diagnostics & Management was the driving factor, based on which the team worked with us to define a wide list of opportunities to better understand processes harmonization, as well as consciously identify the waste & added value. We are now equipped with a good Knowledge Management approach and effective Back-up Structure , which we find critical to our Gorzow SSC in smooth service delivery. And, these guys are really easy to do business with, in which I mostly appreciate sensitivity, agility and pro-activeness.

    – Edyta Rozycka, SSC Financial Director, TP Vision

  • ZF TRW

    Infosys Business Transformation Services Team provided the valuable support to ESSC ZF TRW company. In a few days session Infosys Team performed Lean Helicopter view exercise, an overall assessment of current state of financial process providing us with a number improvements opportunities. BTS Team performed series of activities such as cycle time measurement, multi observation study, MUDA (wastes) identification, visual management and 5S audits in order to collect data on process management and visualization with special focus on activities that do not build value in process (MUDAs) and should be eliminated.

    Outcome of this project gave us visibility of key Lean elements required to build continuous improvement culture and increase productivity in the organization. I want to sincerely thank Business Transformation Team for a great support and their engagement in this project. Thanks to our common effort and BTS contribution ESSC is on proper way to build Lean culture of continuous improvement and problem solving.

    – Robert Glowacki, Operations Director, ESSC ZF TRW

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