Communications Service Providers

Case Studies

European Telecom Service Provider Reduces Cost of Sales Operations

A European telecom service provider wanted to improve the efficiency and increase the productivity of its sales team. Infosys established an offshore Sales Support Center of Excellence (COE) for the telecom company. The Center reduced...

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T-Mobile UK Realizes the Benefits of Outsourcing its Finance Directorate Functions

T-Mobile UK wanted to outsource its finance directorate processes and focus on its core business. The company selected Infosys BPO as its outsourcing partner to manage complex transactional processes. We implemented our rigorous transition methodology...

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