Infosys BPM and HFS Research are excited to present this research study, offering a nuanced view into the new demands from the finance organization, the challenges in designing and delivering on finance transformation initiatives, getting in front of pandemic-related disruption, and ultimately providing a view into the emerging best practices to elevate finance as a strategic business driver.
Per Gartner, “Gartner’s definition of business process outsourcing is the delegation of one or more IT-intensive business process activities outsourced to a third-party service provider. This may include only services or a complete or hybrid outsourcing of the infrastructure, application, platform ownership and maintenance.”
Contact center services have evolved into customer experience services. Organizations are now taking a holistic approach toward customer services and how they are being delivered.
This assessment talks about Infosys’ corporate theme ‘Navigate your Next’ and how it supports large enterprise clients in their digital journey to become ‘future-ready enterprises’ via the Infosys Digital Navigation Framework.
The landscape for mortgage operations is becoming increasingly competitive as enterprises continue to look for newer solutions to improve on their capabilities, expand their footprint, and gain market share.
Forrester has positioned Infosys as a 'Leader' in the ‘The Forrester Wave™: Digital Process Automation Service Providers, Q3 2020’ by Rob Koplowitz, Vice President and Principal Analyst, and John Bratincevic, Senior Analyst, Forrester Research.
Infosys BPM, on its 18th birthday, achieved a major milestone of $1 Bn in annual revenues. Started in 2002 as a JV in India with Citibank, Infosys BPM today is a very different company, and has seen some significant developments over the years, and especially in the last couple of years, writes Rachael Stormonth - Executive Vice President, Research, NelsonHall.
Infosys BPM, the business process management subsidiary of Infosys Ltd, has officially crossed over a billion dollars in revenue in FY’20, an important milestone with implications on the future of the company as a whole.
Infosys has been profiled in the NelsonHall Advanced Analytics BPS research. The profile focuses on various aspects of the Advanced Analytics BPS space embarked upon by Infosys – from the key offerings, delivery capabilities and partnerships, to the key markets served, and the strategy going forward.
Infosys has been profiled in the NelsonHall Wealth & Asset Management Services research. The profile focuses on various aspects of the Wealth & Asset (W&A) Management Services space embarked upon by Infosys – from the key offerings, and delivery capabilities and partnerships, to the key markets served and the strategy going forward.
The Finance and Accounting Outsourcing (FAO) services make up a mature market that has evolved significantly over the years, along with change in the landscape with increasing enterprise expectations.
The finance and accounting outsourcing (FAO) services are maturing with the rapidly increasing expectations of buyers. Also, the nature of engagements is evolving from a transactional type to a strategic function. Enterprises are moving away from the piecemeal approach and are embracing a holistic view towards outsourcing.