Infosys Recognized as A Leader in the 2024 Gartner® Magic Quadrant™ for Finance and Accounting Business Process Outsourcing
“F&A BPO services provide transformation expertise and technology solutions that meet finance departments’ requirement to move from labor-intensive service delivery models to automation-intensive models supporting the digital transformation of finance operations.” “Mature BPO offerings move beyond labor arbitrage efforts and offer buyers end-to-end intelligent processing capabilities through either proprietary or partner technology ecosystems, which are often cloud-based and are focused on reducing human dependencies in process workflows.” In this space, Infosys has been recognized as A Leader in the 2024 Gartner® Magic Quadrant™ for Finance and Accounting Business Process Outsourcing. The report authored by Jan Ambergen, Geraldine Garaud, and Hilary Richards was published on May 21, 2024.
“More than a third of outsourcing contracts now include technology and transformation expertise for core F&A operations. Corporate controllers can use this Magic Quadrant to evaluate BPO providers’ ability to reduce processing costs while applying technology to improve process maturity.”
The report evaluates service providers on must have capabilities such as processing services for P2P, O2C, and R2R, standard capabilities such as connectivity solutions, technology solutions, finance transformation services, and processing services, and optional capabilities that include intelligent process workflows.
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A complimentary copy of the 2024 Gartner® Magic Quadrant™ for Finance and Accounting Business Process Outsourcing, by Jan Ambergen, Geraldine Garaud, and Hilary Richards, 21 May 2024, can be accessed here.
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This graphic was published by Gartner, Inc. as part of a larger research document and should be evaluated in the context of the entire document. The Gartner document is available upon request from https://www.gartner.com/reprints/infosys-bpm-limited?id=1-2H3K75HE&ct=240328&st=sb
For more information on Infosys BPM’s offerings in this space, please click on Finance & Accounting.
